Q1. How much is the shipping fee?
A.You can check the shipping cost after entering your address in the cart.
*If your order total is over ¥10,000 (tax included), shipping will be free nationwide.
Q2. When will the product arrive?
A: We will ship your order within 5 business days (excluding Saturdays, Sundays, and holidays).
Once shipped, your order will arrive within 1-3 days (depending on your region).
Q3. What payment methods are available?
A.Currently , we support the following payment methods:
- Credit card (Visa / MasterCard / AMEX / JCB)
- Apple Pay / Google Pay
- Shop Pay
Q4. Can I cancel or change my order after placing it?
A: We do not accept cancellations or changes after an order has been confirmed.
Please check the details before placing your order.
Q5. Can I return or exchange items?
A. We only respond if the product is defective or if it has been delivered incorrectly.
Please contact us within 5 days of receiving the product. We will reply as soon as we have confirmed the contents.
We do not accept returns or exchanges due to customer convenience.
Other questions?
If you have any questions or concerns that are not covered above,
Please contact us using the contact form at the bottom of the page .
We will check the contents and get back to you.